Aon is a global professional services firm that provides a wide range of risk, reinsurance, retirement, and health solutions.
The Benefits Solution (TBS) is Aon's highly customizable technology platform that enables companies to effectively deliver their benefits strategy while gathering data insights to power future decisions. It helps companies balance cost management with employee experience to create valued and energized workforces despite rising cost pressures.
I worked on improving user experience of this platform, with the following results:
TBS helps manage over 3.5 million lives across more than 90 countries.
Eighty-six percent of employees with benefits through Aon Benefit Experience reported overall satisfaction.
According to Aon's Global Wellbeing Survey, 52% of employees would change jobs for better benefits.
Benefit technology tools like Aon's TBS available to clients in more than 90 countries around the world, can also serve as a key driver of employee engagement and data-based decisions. These platforms are highly customizable. They can be set up with variance to account for differences at the country, employee type and individual employee level. This allows companies to effectively deliver their benefit strategy, while gathering data insights to power future decisions, both globally and locally.
The right platform will also customize benefit enrollment and voluntary benefit options for global and local offerings, presenting them in an easy-to-understand and easy-to-access way. Technology can even recommend options during enrollment periods based on past preferences.
